Al Cook,HEAD OF CONTACT CENTRE, TWILIO and Stephen Shenk Product manager sodaka digital
Acceptable Use Policy for Website
1.Introduction
This is our acceptable use policy. If you use our website, it means that the policy applies to you and that you agree with it as part of our Website Terms [Insert Link].
We may change these terms, so we expect you to check this page from time to time as the changes will be binding on you. There may also be changes elsewhere on our site.
2.Who We Are
https://www.sodaka.com is operated by Sodaka Digital SEO Agency Limited a UK Limited company registered in England under company number 10561689
Some important details about us:
Our registered office is at: 71 Cricklewood Broadway, London, England, NW2 3JR
Our trading office is at: 115, Mare Street London E8 4RT
3.What you must not do
You must not use the site to do any of the following:
Break any laws or regulations
Do anything fraudulent, or which has a fraudulent effect
Harm or attempt to harm minors
Do anything with material that does not meet our content standards (these are listed below)
Do anything with unsolicited advertising material (known as spam)
Transmit any data or material that is harmful to other programs, software, or hardware (for example, viruses, Trojan horses, worms, etc.)
Copy in any way or re-sell any part of our site (unless we allow it under our website terms)
Interfere with or damage any part of our site, equipment, network, software or storage arrangements.
4.Content Standards
Here are our content standards. They apply to all material that you contribute to our site and to all interactive services.
You must follow these standards carefully, but please also follow the spirit of them.
Your contributions must be:
Accurate (if they are factual)
Genuine (if they state opinions)
Within the law.
Your contributions must not be:
Defamatory, obscene or offensive
Likely to deceive, harass, annoy, threaten, or invade someone else’s privacy.
And they must not:
Promote material that is sexually explicit
Promote violence, or discrimination based on race, sex, religion, nationality, age, disability, or sexual orientation
Infringe anyone else’s intellectual property
Be used to impersonate anyone, or misrepresent anyone’s identity
Encourage or assist anything that breaks the law.
5.Interactive Services
Our standards for interactive services, such as chat rooms and bulletin boards, are as follows:
We will tell you clearly about the service
We will tell you what form of moderation we use for the site
We will try to assess risks on the site (especially for children) and will moderate if we think it is appropriate.
Please note, however, that we are not required to moderate our interactive service. We will not be responsible for any loss to anyone who does not use our site according to our standards (whether or not we have moderated the service).
6.Important Notice for Parents
Use of our interactive service by a child is subject to parental consent
If you permit your child to use the service, we advise you to explain the risks. Moderation is not always effective
Please contact us if you have a concern about moderation.
7.Disclosure to Courts
If you have to disclose Confidential Information by order of a court or other public body you may do so.
8.Suspension and Termination
If we think you have breached this policy, we will take whatever steps we think are necessary.
These might include:
Stopping your use of the site temporarily or permanently
Removing material you have put on the site
Sending you a warning
Taking legal action
Telling the right authorities.
We exclude legal responsibility and cost for actions we take to deal with your breach of our policy.
Privacy Policy for Website
1.Introduction
This is our privacy policy. It tells you how we collect and process data received from you on our site.
If you have any comments on this privacy policy, please email them to hello@sodaka.com
2.Who We Are
Here are the details that the Data Protection Act 1998 says we have to give you as a ‘data controller’:
Our site address 115, Mare Street London E8 4RT
Our company name is Sodaka Digital SEO Agency Limited
Our registered address is , 71 Cricklewood Broadway, London, England, NW2 3JR;
Our nominated representative is Stephen Shenk
3.What we may collect
We may collect and process the following data about you:
Information you put into forms or surveys on our site at any time
A record of any correspondence between us
Details of transactions you carry out through our site
Details of your visits to our site and the resources you use
Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers
4.Cookies
We use cookies to distinguish users and improve our site. Please look at our Cookie Policy [Insert Link] for more cookie information.
5.How we use what we collect
We use information about you to:
Present site content effectively to you
Provide information, products and services that you request, or (with your consent) which we think may interest you
Carry out our contracts with you
Allow you to use our interactive services if you want to
Tell you our charges
Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.
If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.
If you are a new customer, you will only be contacted if you agree to it.
If you don’t want to be contacted for marketing purposes, please tick the relevant box that you will find on screen.
Please note: We don’t identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.
6.Where we store your data
We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.
By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.
Payment will be encrypted. If we give you a password, you must keep it confidential. Please don’t share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
7.Disclosing your information
We are allowed to disclose your information in the following cases:
If we want to sell our business, or our company, we can disclose it to the potential buyer
We can disclose it to other businesses in our group
We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights
We can exchange information with others to protect against fraud or credit risks.
8.Your rights
You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at 115, Mare Street London E8 4RT / hello@sodaka.com
The Data Protection Act 1998 gives you the right to see information we hold about you. We can charge you a fee (currently £10) for this service.
9.Links to other sites
Please note that our terms and conditions and our policies will not apply to other websites that you get to via a link from our site.
10.Changes
If we change our Privacy Policy, we will post the changes on this page. If we decide to, we may also email you.
11.Dispute Resolution
11.1 The Parties will use their best efforts to negotiate in good faith and settle any dispute that may arise out of or relate to this Agreement or any breach of it.
11.2 If any such dispute cannot be settled amicably through ordinary negotiations between the Parties, or either or both is or are unwilling to engage in this process, either Party may propose to the other in writing that structured negotiations be entered into with the assistance of a fully accredited mediator before resorting to litigation.
11.3 If the Parties are unable to agree upon a mediator, or if the mediator agreed upon is unable or unwilling to act and an alternative mediator cannot be agreed, any party may within 14 days of the date of knowledge of either event apply to LawBite to appoint a mediator under the LawBite Mediation Procedure.
11.4 Within 14 days of the appointment of the mediator (either by mutual agreement of the Parties or by LawBite in accordance with their mediation procedure), the Parties will meet with the mediator to agree the procedure to be adopted for the mediation, unless otherwise agreed between the parties and the mediator.
11.5 All negotiations connected with the relevant dispute(s) will be conducted in confidence and without prejudice to the rights of the Parties in any further proceedings.
11.6 If the Parties agree on a resolution of the dispute at mediation, the agreement shall be reduced to writing and, once signed by the duly authorised representatives of both Parties, shall be final and binding on them.
11.7 If the Parties fail to resolve the dispute(s) within 60 days (or such longer term as may be agreed between the Parties) of the mediator being appointed, or if either Party withdraws from the mediation procedure, then either Party may exercise any right to seek a remedy through arbitration by an arbitrator to be appointed by LawBite under the Rules of the LawBite Arbitration Scheme.
11.8 Any dispute shall not affect the Parties’ ongoing obligations under the Agreement.
Cookies Policy for Website
1.Definition
Cookies are small text files placed on your device when you visit our site.
2.How we use Cookies
We use cookies to recognise you and your preferences, improve our site’s performance and collect analytical information for ourselves and our business partners.
3.’Session’ and ‘Persistent’ Cookies
‘Session cookies’ allow us to track your actions during a single browsing session, but they do not remain on your device afterwards.
‘Persistent cookies’ remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our site.
Session and persistent cookies can be either first or third party cookies. A first-party cookie is set by the website being visited; a third-party cookie is set by a different website. Both types of cookie may be used by us or our business partners.
4.Disclaimer
All our cookies fall within the classifications Strictly Necessary, Functionality and Performance. None are classified as Behavioural Targeting.
If at any time you wish to disable our cookies, you may do so through the settings on your browser [but if you do so you will not be able to use certain important features of our service].
Terms of Website Use
The completion dates are contingent upon timely receipt of “Client” material, feedback and approvals. Text, product data to be provided in digital format.“Client” to provide a designated point of contact to communicate with SODAKA DIGITAL SEO AGENCY and other “Client” personnel required for review, approvals during the production process. “Client” to provide feedback in a timely manner (2 business days) to SODAKA DIGITAL SEO AGENCY Participating 3rd party vendors to provide feedback in a timely manner (2 business days).
SODAKA DIGITAL SEO AGENCY is not responsible for project delays caused by 3rd party delays.
“Client” is further required to provide the following items if applicable:
Everything you need to know about Chatbots.